Oceanic Arts Customer Service
You may review both your current order status and your order history at any time by logging in to your account then clicking on the My Account link.
For questions or assistance with Oregon Coast Galleries’ online merchandise or purchases, please contact us by email. For repairs or information on items seen at one of our stores, please call the store directly.
To place an order using our secure server, simply select an item and click on the "add to cart" image next to the item name. Follow the directions on each page that follows and fill in all the required items. Once you have submitted the order, you will receive an email confirmation which will include your order number and contact information in case you have any questions or concerns.
We accept all major credit cards including Visa, MasterCard, Discover, and American Express. Presently, we are only taking orders within the United States.
At OCG your satisfaction is very important to us. Within 30 days of receipt of your order, you may return or exchange any jewelry in its original condition along with its original packaging for a full refund less shipping charge. Items received after 30 days will receive an online store credit only. We can only refund shipping costs if the return is a result of our error. Packages must be returned prepaid; we cannot accept c.o.d. deliveries. We recommend that you use insured parcel post or priority mail for return shipment.
Our site uses an order and account registration form, so that you can request information and products. Contact information (email address, telephone number, address, etc.) is used to ship your orders to you. Your information is also used to contact you when necessary in regards to your order. Financial information (credit card numbers, credit card expiration dates, billing address, etc.) is used to bill you for products.
We also collect contact information for gift recipients in order to ensure correct gift delivery. We do not sell or rent any contact information for gift recipients.
Sending a Product to a Friend
When you email a product to a friend, you and your friend's names and email addresses are requested. This ensures that your friend will know that you have requested that Oregon Coast Galleries send them an email. You and your friend's email addresses will only be used for this purpose unless permission is otherwise granted.
IP Address and Cookies
Credit Card Security
We're dedicated to protecting your credit card security. All Internet transactions are protected by powerful Secure Sockets Layer (SSL) encryption technology and Private Communication Technology (PCT) security standards supported by Microsoft Internet Explorer 4.0, 5.0, and other popular browsers.
If you'd like to be removed from our email list, please email us at customerservice and indicate "Remove from email newsletter" in the subject. Please allow up to two weeks for your request to be processed.
Don't Know Your Ring Size?
First, print out this page.
Please measure carefully to ensure accuracy.